Contact information

CONTACT INFORMATION

If you have a question about Westward Reserve, your order, a product, shipping, returns or anything else, you can contact us using the details below.

Westward Reserve  
Email: info@westwardreserve.com

We aim to respond to customer enquiries as soon as reasonably possible. Response times may vary during weekends, public holidays, busy periods or where we need to check details with a fulfilment partner.

When contacting us about an order, please include your order number and the email address used at checkout so we can help you faster.

Westward Reserve operates from Auckland, New Zealand and works with selected international fulfilment partners to ship products to customers internationally.

For return requests, please contact us before sending any item back. Items returned without first requesting a return may not be accepted.